Create a culture to embrace the opportunities
91% say that business culture is critical Recent research supports previous research highlighting the importance of a strong, ...
91% say that business culture is critical Recent research supports previous research highlighting the importance of a strong, ...
91% see more profit in customer lifetime value A recent US study found that 91% of businesses are ...
51% of all expenditure involves people over 50 years of age A recent study found that 51% of ...
30% of labour replaced by AI by 2030 Predictions about the impact of artificial intelligence (AI) on employment ...
85% of customer interactions with no human contact A recent study by an international research company , predicts that ...
91% say automation is “very important” to online marketing There is no doubt in my mind that few ...
90% higher customer retention rates from omnichannel marketing Perhaps the dumbest thing I see marketers do is ...
8/13 - AVOID GUESSWORK – ANALYSE AND TRACK EVERYTHING100+ platform options I am often accused of being ...
21 days to recognition and 66 to an automatic response Folk law would have it that it takes ...
76% increase in toilet roll sales One study suggested that toilet roil sales increased by 76% in ...
44.4% have experienced customer violence or abuse Few of us are in a position where we can pick ...
70% say that presentation skills are critical to career success Public speaking is central to effective customer engagement, ...