build a culture that delivers

> 50% of executives believe that corporate culture influences productivity I was amazed by the outcomes of a ...

be tangibly different

20% market share enjoyed by bunnings   The first thing I ask a new client is, “Why should I ...

62% of purchasers feel an emotional connection to a brand

Have you ever noticed, that no matter how they vote, few people have good things to say ...

64% of consumers highlight the importance of values

In his 2011 book ‘It’s not what you sell, it’s what you stand for’, Roy Spence highlights ...

86% of buyers are willing to pay more for a great customer experience

A recent study found that 86% of consumers are prepared to pay more for a good customer ...

51.9% of Brits voted for BREXIT

In 2017, 72.2% of the British electorate of 46.5 million voters cast their vote. Of these, 51.9% ...

$335 billion by 2025

Research completed in 2018 suggests that the ‘sharing economy’ will have a combined turnover of $335 billion ...

66% of consumers will pay more for a ‘sustainable’ product

While not all consumers will pay more to purchase an environmentally sound product, many will. Further,  most ...

70% of people are afraid

 Recently completed research found that 70% of people surveyed described themselves as afraid, and considered media reports to be ...

51% of all expenditure involves people over 50 years of age

A recent study found that 51% of all consumer spending involves a person or people over 50. ...

30% of labour replaced by AI by 2030

Predictions about the impact of artificial intelligence (AI) on employment abound. One recent estimate suggests that by ...

85% of customer interactions will be managed without human contact

A recent study by an international research company, predicts that by 2020, some 85% of customer interactions ...