Stop speaking like a transported convict
38% of a presenter’s impact is how they say it This ...
Looking good really does matter
90% say appearance effects client perceptions This is a difficult subject ...
Stop talking and start listening
9% writing, 16% reading, 30% speaking, and 45% listening Have you ...
Your lack of authenticity is costing you business
63 per cent of customers would buy from an authentic ...
Customer engagement follows staff engagement
15% employee engagement is common and dangerous Most businesses I come ...