90% experience a lack of trust

Wednesday, June 6, 2018

ensure you are trusted This is the third of five thoughts ...

64 million at Amazon

Thursday, June 7, 2018

get the range and variety right This is the fourth of ...

81% want 24/7 response times

Friday, June 8, 2018

get your service offering right This is the final of five ...

82% multiscreen

Monday, June 11, 2018

ensure your site is right on all devices Some 89% of ...

95% don’t trust a degraded design

Tuesday, June 12, 2018

95% don’t trust a degraded design get the aesthetics right Some 89% ...

47% expect 2 seconds or less

Wednesday, June 13, 2018

drive download times down Some 89% of consumers say that they ...

82% of consumers like reading

Thursday, June 14, 2018

have a blog and make it worth reading Some 89% of ...

70% fail to display a strong call to action

Friday, June 15, 2018

make life easier for users Some 89% of consumers say that ...

84% of businesses focusing on CX increase revenue

Monday, June 18, 2018

focus on offering an excellent customer experience The experience your customers ...

92% say that personalisation is ‘crucial’

Wednesday, July 11, 2018

personalise you customers experience The experience your customers enjoy (or not) ...

79% of your customers want you to demonstrate

Wednesday, July 11, 2018

don’t say it, demonstrate it The experience your customers enjoy (or ...

48% currently use customer analytics

Wednesday, July 11, 2018

leverage the power of customer analytics The experience your customers enjoy ...

Five Tips For Reducing
The Cost Of Branding.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

1. Get out of the boardroom.

Perhaps the two most concerning issues about branding are the lack of understanding about what brand and branding are and the propensity to develop brands in the boardroom, perhaps with the help of a consultant.....

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