FIVE STRATEGIES FOR DELIVERING A CUSTOMER EXPERIENCE THAT DRIVES PERFORMANCE.
Certainty and simplicity. Artificial serendipity. Partner in life. Personalisation Delivery There is much talk these ...
Certainty and simplicity. Artificial serendipity. Partner in life. Personalisation Delivery There is much talk these ...
Customer lifetime value. Customer experience. Omnichannel retailing. Targeting Shopping local. Bricks and mortar retailing has ...
Simplicity. Shopping local. Sustainability. Nature. Doom-scrolling There are many short-term trends and long-term trends of ...
Destination. Focus. Knowledge. Product. Perception. Research suggests that some 50% of businesses do not have a documented ...
A lot has changed due to the COVID 19 pandemic. ...
Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.
Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.
1. Get out of the boardroom.
Perhaps the two most concerning issues about branding are the lack of understanding about what brand and branding are and the propensity to develop brands in the boardroom, perhaps with the help of a consultant.....