make culture your competitive advantage.

  The current series of missives began with me addressing three ‘marketing superpowers.’ Over the next three weeks, I will address three potential strategic competitive advantages just about any business can embrace.   I remember the first time I walked into an Apple store. Can you? In addition to driving sales of Apple products, I saw a business that significantly enhanced the Apple brand. I saw a business that had successfully weaponised ‘culture.’ Apple has created, within these stores and within its organisation in general, a culture that drives its performance bringing the Apple brand to life.   I don’t remember the first time I went into a Bunnings store, but I do remember the last time. I am no handyman and have little interest in visiting a Bunnings stores. That said, almost every experience I have with Bunnings suggests that, like Apple, Bunnings has weaponised culture – bringing its…

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Five Tips For Reducing
The Cost Of Branding.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

1. Get out of the boardroom.

Perhaps the two most concerning issues about branding are the lack of understanding about what brand and branding are and the propensity to develop brands in the boardroom, perhaps with the help of a consultant.....

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