90% of employees view empathy as important ‘Researchers generally define empathy as the ability to sense other people’s emotions’ Empathy has also been defined as – ‘…the experience of understanding another person’s thoughts, feelings, and condition from their point of view, rather than from your own’. It is near on impossible to engage with human beings in […]

90% of employees view empathy as important ‘Researchers generally define empathy as the ability to sense other people’s emotions’ Empathy has also been defined as – ‘…the experience of understanding another person’s thoughts, feelings, and condition from their point of view, rather than from your own’. It is near on impossible to engage with human beings in the absence of empathy – in the absence of an ability to sense, relate to and adapt one behaviour to the emotions or feelings of those we are trying to engage with. Research suggests that 90% of employees view empathy as important in the workplace and are willing to break ties with an employer who they think lacks empathy.Research suggests that: 81% of millennials view the lack of empathy as a deal breaker 76% of Gen X view the lack of empathy as a deal breaker 78% of baby boomers view the lack of empathy…