embrace the self actualising customer

12 characteristics of self-actualising consumers  Most readers will have heard of Maslow’s Hierarchy of needs. Abraham Maslow’s paper ‘A theory of human motivation’ was first published in 1943. It remains a pillar of modern psychology and sociology. This theory proposes five levels of need:  Physiological – food, clothing and shelter Safety – including personal security […]

12 characteristics of self-actualising consumers  Most readers will have heard of Maslow’s Hierarchy of needs. Abraham Maslow’s paper ‘A theory of human motivation’ was first published in 1943. It remains a pillar of modern psychology and sociology. This theory proposes five levels of need:  Physiological – food, clothing and shelter Safety – including personal security Love and belonging – relationships and connection Esteem – accomplishment and prestige Self-actualisation – realising one’s full potential  The theory is that an individual only moves to the second level of needs when the first level is fully addressed, and move to the third when second-level needs are met, and so on. Maslow’s theory or model has merit. However, there is increasing doubt in the 21st century world about people not addressing higher-level needs before lower-level needs are fully met. For example, it is not uncommon to see people living on the street using a…

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Five Tips For Reducing
The Cost Of Branding.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

Burning money on branding is more common than most marketers think. Because few businesses truly understand what a brand is and how branding works, advertising agencies, branding agencies and design studios have become expert at spending their client’s money without effective accountability.

1. Get out of the boardroom.

Perhaps the two most concerning issues about branding are the lack of understanding about what brand and branding are and the propensity to develop brands in the boardroom, perhaps with the help of a consultant.....

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